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	<title>600 Days &#187; elizabethadams</title>
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	<link>http://www.600days.com</link>
	<description>Creating a web platform, and improving the world by generating profit for good causes</description>
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		<title>Remembering our principles</title>
		<link>http://www.600days.com/2008/10/remembering-our-principles/</link>
		<comments>http://www.600days.com/2008/10/remembering-our-principles/#comments</comments>
		<pubDate>Thu, 30 Oct 2008 16:30:27 +0000</pubDate>
		<dc:creator>elizabethadams</dc:creator>
				<category><![CDATA[customer service]]></category>
		<category><![CDATA[community]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[customer service 2.0]]></category>
		<category><![CDATA[personalization]]></category>
		<category><![CDATA[self-service]]></category>
		<category><![CDATA[transparency]]></category>
		<category><![CDATA[white papers]]></category>

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Our 600 days countdown to establishing a new standard for Customer Service (and causing good while we are at it) began in September, but we actually started our ‘mission’ to improve customer service through technology much earlier. At the beginning of his year we wrote two white papers called ‘Customer Service 2.0: Collaborative Self-Service through [...]]]></description>
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