Archive for February, 2009
Death to all websites.
So you create a simple message, and make sure that all of the information that everybody want is easily found. There is a call to action, and easy contact methods. This is the best website you can make. And it still sucks. It just sucks the least that it could.
As a prospective customer I want [...]
Intersting Enterprise2.0 News
This week I noted these interesting posts, amongst many:
Six ways to make Web2.0 work:
http://www.mckinseyquarterly.com/Business_Technology/Application_Management/Six_ways_to_make_Web_20_work_2294
(thanks to Lee Bryant of Headshift for pointing this one out)
60 different How to guides:
http://mashable.com/2009/02/18/how-to-guide/
TIME top 25 blogs:
http://www.time.com/time/specials/packages/completelist/0,29569,1879276,00.html
Interesting musing on social networks:
http://confusedofcalcutta.com/2009/02/16/monday-morning-musing-about-social-networks/
Design for everybody…
This weekend I was lucky enough to join in a session of SF folks with a passing interest in Cognitive Science talking with Keith Lang of skitch, who put forward an interesting premise:
Most software is designed by men. It is precise, evaluates yes and no in binary, and relies on thinking in hierarchy. He had [...]
A simple problem: The Web Platform for Customers
We are creating a solution that enables a company to engage better with it’s customers, and allows customers to serve themselves. Customers get what they want either directly Or by engaging in conversation with each other with company employees.
—
This post was inpired by “1. Start with a simple problem…. ” #1 of #50 essential strategies [...]
ROI for SaaS/Cloud offerings
I was asked yesterday about ROI for SaaS based solutions. Until yesterday it had seemed obvious to me that SaaS had little or no upfront costs, and most solutions have zero or little upfront costs in order to try them out that this was the equivalent of dividing by zero. Personally I made the shift [...]
Choosing SaaS.
The key point in any software choice is the difference in Total Cost of Ownership and risk regardless of how they are developed and delivered.
Any company delivering software or services incurs costs and risks that have to be charged somewhere – whether it is in the form of charging for premium services, charged support or [...]